Hospitality robots

The hospitality industry is on the verge of a major change. Robots are being heavily invested in by hotels and resorts worldwide, as they aim to operate more efficiently and meet the expectations of their guests. The market for hospitality robots was only a few hundred million dollars in 2023. The volume is estimated to be $3.26 billion by 2033. That means their value increases by 25% annually.

What one might expect to encounter in the future with hospitality robots is already available in many hotels. While a robot greets and offers check, in services at the front desk, another robot delivers your club sandwich down the hallway. Some robots are vacuuming the lobby during the dead hours of the night, and others are answering your queries about where to buy good coffee in the neighborhood. The handing over of boring and repetitive jobs to machines results in things moving faster. The hotel workforce thus stays visible to the guests and actually spends time interacting with them instead of being busy with mundane tasks. The use of robots is not a fad or a show anymore, it's become a necessity if hotels want to be on a par with the demands of present, day travelers.